Privacy Policy

Neptune Ventures d.o.o. and SPLITSCREEN Games Conference

Effective date: 23 September 2026
Last updated: 23 September 2026

Website: https://www.splitscreencroatia.com


1. About this policy

This Privacy Policy explains how Neptune Ventures d.o.o. collects, uses, shares and protects personal data in connection with the SPLITSCREEN Games Conference, the SPLITSCREEN website, newsletters, ticketing, applications, partnerships, event participation and related business activities. It also explains the rights available to individuals under the General Data Protection Regulation and applicable Croatian law.

This policy applies to website visitors, newsletter subscribers, ticket purchasers, attendees, speakers, applicants, exhibitors, sponsors, partners, suppliers, members of the media and other people who interact with Neptune Ventures or SPLITSCREEN.


2. Who is responsible for your data

The data controller is:

If a particular service is delivered jointly with a partner that independently determines how and why personal data is used, that partner may act as a separate or joint controller. We will provide additional information where this applies.


3. Personal data we collect

Depending on how you interact with us, we may collect:

  • Identity and contact data, such as name, job title, company, postal address, email address, telephone number and country.

  • Account and registration data, including login or profile details, ticket type, access level, dietary requirements, accessibility requests and event preferences.

  • Transaction and billing data, such as billing address, company details, OIB or VAT number, invoice information, payment status and transaction references. Payment-card data is normally processed directly by our payment service providers and is not stored by us.

  • Professional data, such as biography, employment history, portfolio, game or project information, speaking proposals, applications, meeting preferences and business interests.

  • Communications data, including emails, messages, survey responses, support requests and notes relating to meetings or partnership discussions.

  • Event data, including attendance records, badge information, session participation, photographs, audio or video recordings and information necessary for safety, security and event delivery.

  • Technical and usage data, such as IP address, browser and device information, approximate location, referral source, pages viewed and cookie or similar-technology identifiers.

  • Marketing preferences, including newsletter subscriptions, consent records and opt-out choices.

We ask that you do not provide special-category personal data unless it is necessary, for example dietary information that may reveal health or religious information, or accessibility information needed to accommodate your participation. Where such data is necessary, we will process it only with an appropriate legal basis and restrict access to those who need it.


4. How we collect personal data

We collect personal data:

  • directly from you when you subscribe, register, purchase a ticket, apply, contact us, sign a contract, attend the event or otherwise provide information to us;

  • from the organisation you represent or from colleagues who register or nominate you;

  • from event, ticketing, payment, accommodation, meeting and communications providers used to deliver SPLITSCREEN;

  • from publicly available professional sources, such as company websites and professional networking profiles, where relevant to legitimate business outreach; and

  • automatically through the website and its cookies or similar technologies.


5. Why we use personal data and our legal bases

We process personal data only where we have a lawful basis. Our principal processing activities are described below.


Website and enquiries

We use personal data to operate the website, respond to enquiries, prevent abuse and maintain security. We rely on our legitimate interests and, where applicable, on taking steps requested before entering into a contract.

We generally retain enquiries for up to two years and security logs for up to 12 months.


Tickets and attendance

We use personal data to process registrations, payment status, badges, event access, hospitality, dietary and accessibility requirements, and event-related communications. We rely on the performance of a contract, compliance with legal obligations and, where required, explicit consent for sensitive personal data.

We generally retain event records for five years and accounting records for the applicable statutory retention period.


Speakers and showcase participants

We use personal data to assess proposals, select participants, publish biographies and programme information, and administer participation in SPLITSCREEN. We rely on taking steps before entering into a contract, the performance of a contract, our legitimate interests and consent for optional publicity.

We generally retain unsuccessful applications for up to two years and information relating to selected participants for five years.


Sponsors, partners and suppliers

We use personal data to negotiate and perform agreements, manage professional contacts, process invoices, provide agreed benefits, administer access and prepare reports. We rely on the performance of a contract, compliance with legal obligations and our legitimate interests.

We retain this information for the duration of the relationship and for any additional statutory limitation and record-keeping periods.


Newsletter and marketing

We use personal data to send requested news, announcements, offers and information about SPLITSCREEN and, where permitted, to measure the performance of our communications. We normally rely on consent. In limited circumstances, we may rely on our legitimate interests when contacting relevant business professionals, provided that they are given a clear opportunity to opt out.

We retain this information until consent is withdrawn or the person unsubscribes. We may retain a minimal suppression record to ensure that the person is not added to the same mailing list again.


Event photography and recording

We may use photographs, audio and video recordings to document and promote SPLITSCREEN, report on sessions and maintain an event archive. We rely on our legitimate interests and, where appropriate, consent, particularly for featured interviews, testimonials or promotional portraits.

We normally retain this material for up to five years. Selected archival material may be retained for longer where there is an appropriate and documented justification.


Business outreach

We use personal data to contact relevant professionals regarding participation, partnerships or services and to maintain records of professional relationships. We rely on our legitimate interests, balanced against the individual’s reasonable expectations, interests and rights.

We generally retain this information for up to three years after the last meaningful interaction, unless it is required for longer because an active professional relationship continues.


Legal compliance and security

We use personal data to prevent fraud, protect people and systems, handle disputes, comply with legal obligations and respond to lawful requests from public authorities. We rely on compliance with legal obligations, our legitimate interests and, where applicable, the establishment, exercise or defence of legal claims.

We retain this information for as long as required by law or as reasonably necessary for the relevant legal claim, dispute, investigation or security matter.


Where we rely on legitimate interests, those interests include organising and improving the event, maintaining professional relationships, securing our services, documenting the conference and promoting SPLITSCREEN. We consider the potential impact on individuals and do not rely on legitimate interests where the individual’s rights and freedoms override our interests.


6. Newsletter and direct marketing

You can subscribe to SPLITSCREEN updates through the website or other registration channels. Where consent is required, we will send marketing only after you have actively opted in. Each marketing email will include an unsubscribe option. You may also withdraw consent or object to direct marketing at any time by contacting us. Withdrawal does not affect processing that occurred before withdrawal.

We may retain a minimal suppression record, such as your email address and opt-out status, to ensure that we respect your request and do not add you back to the same mailing list inadvertently.


7. Cookies and similar technologies

Our website may use cookies and similar technologies. Strictly necessary cookies support functions such as security, network management and user-requested services. We will not place analytics, advertising or other non-essential cookies before obtaining valid consent where consent is required. You can accept, reject or adjust non-essential cookies through the cookie banner or the Cookie Settings link on the website.

Before publishing this policy, complete and maintain a cookie inventory showing each cookie or tracker, its provider, purpose, duration and category. The cookie banner must make rejecting non-essential cookies as easy as accepting them and must allow consent to be withdrawn later.


8. Event photography audio and video

SPLITSCREEN is a professional event at which photography and recording may take place. We will provide reasonable notice through registration information, venue signage or programme materials. General crowd and atmosphere images may be processed on the basis of our legitimate interests in documenting and promoting the event. We will seek consent where appropriate for featured interviews, testimonials, staged portraits or other uses that an attendee would not reasonably expect.

If you do not wish to be photographed or recorded, please contact us before the event or speak to the registration team on site. We will take reasonable steps to accommodate the request. You may also object later by identifying the material concerned. Removal may not always be possible where publication is required by law, the material has already been incorporated into printed materials, or overriding legitimate grounds apply.


9. Who receives personal data

We may share personal data only as necessary with:

  • service providers supporting website hosting, email delivery, ticketing, payments, customer support, event production, accreditation, meetings, analytics, security, cloud storage and professional administration;

  • venues, accommodation or hospitality providers where necessary to deliver a booking or requested service;

  • event partners, sponsors or exhibitors where you request an introduction, book a meeting, opt into a relevant activity, or are clearly informed that data will be shared;

  • professional advisers, auditors, insurers, banks and public authorities where necessary or legally required; and

  • a purchaser, investor or successor in connection with a genuine corporate transaction, subject to appropriate confidentiality and data-protection safeguards.

 Our expected core providers include Squarespace for the website, website forms and newsletters, Weezevent for ticketing and registration, payment providers used through the ticketing flow, and business productivity or cloud services used by Neptune Ventures.

We do not sell personal data. Sponsorship of SPLITSCREEN does not automatically entitle a sponsor to receive attendee contact details. Any attendee-data sharing for networking, lead capture or partner communications will be explained at the point of collection and will rely on an appropriate legal basis.


10. International transfers

Some service providers may process personal data outside Croatia or the European Economic Area. Where personal data is transferred to a country that has not been recognised as providing an adequate level of protection, we will use an appropriate transfer mechanism, such as the European Commission's Standard Contractual Clauses, together with supplementary safeguards where required. Information about applicable safeguards is available on request, subject to legal and confidentiality restrictions.


11. How we protect personal data

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Measures are selected according to the nature of the data and risks and may include access controls, least-privilege permissions, authentication, secure hosting, backups, supplier due diligence, confidentiality obligations and incident-response procedures. No system is completely secure, and we cannot guarantee absolute security.


12. How long we keep personal data

We retain personal data only for as long as necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes and complying with tax, accounting and other legal obligations. The typical periods in section 5 are starting points and may be shortened or extended where required by law, an active contract, a legal claim, an investigation or a documented archival justification. When data is no longer required, we delete or anonymise it securely.


13. Your data protection rights

Subject to the conditions and exceptions in applicable law, you may have the right to:

  • request access to your personal data and information about its processing;

  • request correction of inaccurate or incomplete data;

  • request deletion of personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests and object at any time to direct marketing;

  • receive certain data in a structured, commonly used and machine-readable format and transmit it to another controller;

  • withdraw consent at any time where processing is based on consent; and

  • not be subject to a decision based solely on automated processing that produces legal or similarly significant effects, except where legally permitted.

To exercise a right, contact us using the privacy email in section 2. We may request information necessary to verify your identity. We will respond without undue delay and normally within one month. If a request is complex or numerous, the period may be extended by up to two further months, and we will explain the extension.


14. Complaints

Please contact us first if you have a concern so that we can try to resolve it. You also have the right to lodge a complaint with the Croatian supervisory authority:

  • Agencija za zaštitu osobnih podataka (AZOP)

  • Selska cesta 136, 10000 Zagreb, Croatia

  • Website: https://azop.hr


15. Children

SPLITSCREEN is primarily a professional games-industry event and our website and services are not directed to children. If a programme activity permits attendance by a minor, we may request age and parent or guardian information only where necessary for registration, safety and legal compliance. We do not knowingly use children's personal data for direct marketing without the required authorisation.


16. Third party links and services

Our website and communications may link to third-party websites, ticketing systems, accommodation providers, social networks or partner services. Those organisations control their own processing and privacy practices. We encourage you to read their privacy notices before providing personal data.


17. Changes to this policy

We may update this policy to reflect changes in our activities, service providers or legal obligations. The current version will be published on the SPLITSCREEN website with the date of the latest update. Where a change materially affects how we use personal data, we will provide additional notice where appropriate.


18. Contact

Questions, requests and objections concerning personal data can be sent to: